Firstly thank you for ordering photos from your school shoot, we appreciate your business. As you can appreciate there’s a lot of variables that go into a photo order, and while we strive for excellence mistakes do happen.

NO PHOTOS AT ALL

If you didn’t recieve your photos at all, please check first with your child, the teachers, and anyone else who might have collected them on your behalf, before contacting us. (skip step 7 &8)

MISSING PART OF THE ORDER

If you are missing part of your order please let us know by filling in the form below.. and the more detail we have the faster we can fix the problem… but the order number and the photo numbers are the most important bits.